NatorAI operates Nator, including the Nator Chrome extension and the account and library service at nator.aplomo.ai. This policy describes how NatorAI handles information when you use these services.
Information we handle
If you sign in with Google, Nator receives and stores your Google account identifier, name, email address and profile picture. When you use the extension, it may process available YouTube captions, the video title and channel, the video identifier and duration, playback dates, selected languages, and generated Narration Cards. If you save a qualifying video, its record and cards can be synced to your private Nator library. The extension does not request access to Gmail, Google Drive or other Google content.
To provide sign-in, sync, service limits and account features, Nator also handles session and authorization data, language preferences, allowance records, and limited technical identifiers such as hashed installation or network identifiers. Network requests also expose an IP address and connection metadata to the infrastructure delivering the service; Nator’s usage and admission records use hashed technical identifiers where implemented. This information supports account security, rate limits and service accounting; it is not used to build an advertising profile.
If you contact support, we handle the contact details, message and relevant account or transaction references you choose to provide to investigate and respond to the issue. Please do not send passwords, session tokens, full payment-card details or identity documents.
Captions and AI processing
The extension shows an AI data notice and asks for your agreement before it starts cloud AI processing. For AI subtitle translation and Narration Cards, relevant caption text, video title and channel, and your selected languages pass through Nator’s Cloudflare service to the model route in use. Current routes may send requests directly to DeepSeek (api.deepseek.com) or through Pipixia AI (api.psydo.top). Providers process requests under their own terms and retention practices. On-device translation is processed on your device. You can turn off the relevant AI feature in the extension to stop it from starting new requests; requests already accepted by a provider may still finish.
When subtitle saving is enabled, a saved video may include its available caption timeline and translations in your private library. Where reusable shared subtitle assets are enabled, validated AI translations may also be stored with the video identifier, languages, source text and timing so matching captions can reuse them. These shared assets are separate from your account and personal watch history, and are not removed when an individual deletes a video or account. Uploaded subtitle files remain private and are not used to publish shared assets.
Nator’s application logs are designed not to record raw caption or Narration Card text. Safety checks inspect AI input and output text; they do not send that text to a separate moderation provider. These text checks do not inspect YouTube video images or audio. AI translations and explanations can be inaccurate.
AI acceptable use
This section applies to Nator AI subtitle translation and Narration Cards, including on-device AI translation. It does not moderate or control YouTube itself. The same restrictions apply to Free and Pro.
Do not use Nator AI to consume, generate, reproduce or expand pornography, sexually explicit or graphic sexual content, erotic roleplay, or sexual NSFW content. Sexualization or exploitation of minors, non-consensual sexual content, sexual coercion, trafficking, intimate-image abuse, facilitating illegal activity, violent wrongdoing, self-harm, fraud, targeted hateful abuse, harassment, doxxing, privacy violations, or intellectual-property violations are prohibited. Bypassing safety checks or usage limits, sharing or reselling access, automated bulk extraction, or attempting to override safeguards through captions, titles or other input is also prohibited.
Non-graphic medical, reproductive-health, consent, historical and other factual educational discussion is allowed. An isolated anatomical word or quoted term is not, by itself, a violation. Educational framing does not permit pornographic or exploitative material.
Nator checks AI requests and responses with conservative text rules for recognizable pornographic requests and graphic sexual wording. These checks run before server authorization and model processing, and before AI responses are displayed, cached or newly uploaded as cards. Existing locally cached AI results are checked again when used. The configured AI model is also instructed to refuse prohibited work. A recognized violation stops the AI task and returns a policy restriction instead of retrying it as a temporary outage. Available basic subtitles supplied by YouTube may remain visible.
These are layered safeguards, not a guarantee of universal detection. Text rules have limited language and context coverage; slang, obfuscation, model mistakes, false positives and false negatives remain possible. Nator does not inspect video images or audio for this text service, and does not use an additional third-party moderation model for these checks. We may restrict service access after reviewing reported or repeated violations, subject to applicable law; we do not automatically suspend an account solely because a text check matched.
Report a missed violation or ask us to review a restriction at nator@aplomo.ai. Include the video URL and request ID if available, plus a brief non-graphic description. Do not send explicit imagery, full explicit transcripts, identity documents or payment-card details. We review reports and can correct rules or restrict abusive access as appropriate.
Accounts, synchronization and payments
The website uses a necessary sign-in cookie. The extension stores its session in extension-only storage. In the same Chrome profile, signing in through either product can connect the other to the same Nator account using short-lived, single-use authorization codes; the website does not receive the extension’s long-lived session token. Separate accounts are not silently merged. Signing out revokes active Nator sessions. Records awaiting synchronization may remain on your device until synchronization succeeds or you sign out.
Creem acts as merchant of record for new subscriptions and processes checkout, payment details, invoices and its customer portal. Existing subscriptions purchased through Lemon Squeezy continue to be handled by Lemon Squeezy. Nator receives your account email and an internal account identifier to associate a purchase with your account. Nator stores provider customer, checkout, subscription and transaction identifiers, payment status, amounts, currency and paid periods, but does not receive or store your full payment-card number. Each provider handles its own payment records under its privacy policy.
Service providers and international processing
Nator uses Cloudflare for application hosting, database and service delivery; Google for sign-in; YouTube for video content and thumbnails; and the AI providers described above for cloud AI requests. Creem handles new subscription payments; Lemon Squeezy continues to handle existing subscriptions purchased there. Information may be processed in countries other than the one where you live, depending on the provider and service route. Provider information includes Cloudflare, Google and YouTube, Lemon Squeezy, Creem and the AI routes identified above. Providers’ own terms and privacy materials apply to their processing, including retention. Contact us if you need information about a provider or transfer relevant to your request.
Storage, security and limited use
The website uses necessary sign-in cookies and browser storage for account state and language preferences. The extension uses local storage for settings, consent, bounded caches and pending synchronization. Restricting or clearing browser storage can affect sign-in, preferences and unsynchronized records. Removing the extension clears its local data according to Chrome’s behavior; it does not delete a cloud account or cancel a subscription.
Nator uses HTTPS for service requests and account authorization for private Library access. We use account, caption, playback and service data to provide the user-facing features, enforce service limits, support users, protect the service and meet applicable legal obligations. We do not sell this data or use or transfer it for personalized advertising, creditworthiness or lending decisions. Access to non-public records is limited to service operation, support, security and legal needs. No storage or transmission system can be guaranteed absolutely secure.
Retention and deletion
Nator retains account, library and service records while needed to provide and secure the service, administer your allowance or subscription, resolve disputes, and meet legal obligations. You can request deletion through the account menu. Active subscriptions or pending checkouts may need to be resolved before deletion is available. Once account deletion completes, it removes your private cloud video records, cards, preferences and active sessions. It does not delete independent shared subtitle assets or records that must be retained for payment reconciliation, fraud prevention, security or legal obligations; retained billing references are kept separately with the Nator account link removed. Creem and Lemon Squeezy retain their own payment records under their policies. Deleting a Nator account does not cancel a paid subscription; use Manage subscription in your Nator account for a Creem subscription, the billing links in your original Lemon Squeezy receipt for an existing Lemon Squeezy subscription, or contact us if you need help.
Your choices and privacy requests
You can use the extension’s controls to stop new AI processing, sign out, and manage whether video records and subtitle files are saved. Depending on where you live, you may have rights to request access to, correction or deletion of personal information, to object to or restrict certain processing, or to receive a portable copy. You may also have the right to complain to your local privacy regulator. Send requests to nator@aplomo.ai; we may need to verify your account before responding. We do not use your library content to serve advertising.
We may update this policy as the service or its providers change. The date above identifies the current version. Where a change requires notice or additional consent, applicable requirements apply.
For privacy, billing or deletion assistance, visit Support or contact nator@aplomo.ai.