Terms

Updated November 13, 2026 · Service operator: NatorAI · Contact: nator@aplomo.ai

Using Nator

These terms cover the Nator Chrome extension and the account and Library service at nator.aplomo.ai. By using Nator, you agree to these terms. Nator provides Narration Cards and bilingual subtitles for recorded YouTube videos with captions the extension can access. Desktop Chrome 138 or later is required. Support can vary by video, caption language, browser and upstream service.

Use your own Google account and keep your account access secure. Do not share or resell account access, automate bulk extraction, bypass usage or safety limits, interfere with the service, or use Nator unlawfully. Nator AI is subject to the AI acceptable-use rules. The Privacy Policy explains data handling; accepting these terms does not replace the in-extension notice and agreement for cloud AI processing.

Plans and billing

New Nator Pro subscriptions are USD 6 per month and renew monthly until cancelled. The price, billing interval, renewal terms and any applicable taxes are shown at checkout. Creem acts as merchant of record for new subscriptions and processes their payments, receipts and subscription management. Existing subscriptions purchased through Lemon Squeezy continue to be managed through Lemon Squeezy. Paid access starts after payment is verified; opening checkout or receiving a payment notification alone does not establish active Pro access. Recurring price changes are communicated and applied in accordance with applicable law and the payment terms presented to the customer.

Free accounts include 100 AI minutes per week, bilingual subtitles, Narration Cards and private Library features. Subtitle downloads require active Pro access. Each new paid monthly period includes 12,000 minutes of AI-assisted video use. Existing USD 1 pilot subscriptions retain their original USD 1/month and 8,000-minute allowance unless separately changed with the customer’s agreement.

How the allowance works

The allowance measures source-video playback time while AI-assisted subtitles or Narration Cards are in use, rather than model tokens or the number of cards generated. Translation and Narration Cards share the allowance. Playback measurement excludes pauses, seeking, ads and buffering as detected by the extension. Replaying an interval, including playback with cached AI results, may use the allowance again. Reusing cached output does not necessarily mean that playback is exempt from usage accounting.

Unused allowance expires at the end of its period, does not roll over and has no cash value. The account displays the remaining allowance and reset date. Network or synchronization delays can affect when the displayed balance updates. An allowance is a service limit, not a guarantee that every video will be supported, that a particular number of cards will be produced, or that all requests can run at the same time.

Manage or cancel a subscription

For a new Creem subscription, sign in to your Nator account and choose Manage subscription to open Creem’s customer portal. For an existing Lemon Squeezy subscription, use the billing links in your original Lemon Squeezy receipt. If you cannot access the relevant controls, contact nator@aplomo.ai with your purchase email and transaction ID. Check the provider’s confirmation for the effective cancellation date.

Cancellation normally stops future renewals while access continues through the verified paid period, unless a refund, payment reversal or account restriction applies. Cancellation does not itself request a refund for an earlier charge. A failed renewal does not create a new allowance; a recovered payment covers the original invoiced period rather than creating a new billing anniversary.

Deleting a Nator account or uninstalling the extension does not cancel a paid subscription. Resolve active subscriptions and pending checkouts before deleting the account; the account-deletion control may be unavailable while these remain unresolved. Contact support if you need assistance.

Refunds

For duplicate charges, paid access that has not activated or other billing problems, contact nator@aplomo.ai. Refund requests are assessed under the Refunds & cancellation policy, the terms shown at purchase, applicable consumer rights and payment-provider requirements. Cancelling, uninstalling, deleting an account or leaving allowance unused does not by itself create a refund entitlement.

Content and intellectual property

Nator does not grant rights to YouTube videos, captions or other third-party content and is not affiliated with or endorsed by YouTube or Google. Use, save and export content only as permitted by applicable law and the relevant platform terms. You are responsible for the content you submit and how you use generated output. Nator’s software, branding and service remain protected by their applicable intellectual-property rights.

AI output and service availability

AI translations and explanations can be incomplete or inaccurate. They are learning aids, not professional advice or a guarantee of a particular learning outcome. Verify information before relying on it for an important decision.

Nator is provided on an as-available basis. To the extent permitted by applicable law, we do not warrant uninterrupted or error-free service, universal video support or any particular AI result. Features may change, and processing may be limited or paused for capacity, maintenance, safety, abuse prevention or provider outages. We may restrict use that violates these terms or threatens the service. These provisions do not remove rights or remedies that cannot lawfully be excluded.

Updates and contact

We may update these terms as the service changes. The date above identifies the current version; any notice or consent required by applicable law will apply. For account, service or billing questions, visit Support or email nator@aplomo.ai. Nothing in these terms overrides mandatory consumer rights or the payment provider’s applicable purchase terms.

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